Keep every special order in one place.
Canvases to order, threads to pull, pieces out at the finisher. Add each order, move it along as it happens, and print the pickup list when the pieces come back.
Your orders stay in this browser, on this computer. Nothing is sent to us or to anyone else. Clearing your browser data erases them, so export a CSV now and then as a backup.
Back up or move your list
Export a CSV to keep a copy, open it in a spreadsheet, or move your orders to another computer. Importing adds new orders and updates ones you already have.
A ticket for every piece.
Special orders get lost in the handoffs, between the counter, the designer, the finisher and the phone call when it is ready.
Write it down at the counter
Take the customer's name and a phone number or email before they leave, with the canvas, the designer and the mesh. A canvas on 18 mesh is a different order from the same design on 13.
Promise a date you can keep
Ask your finisher for their turnaround before you promise anything, and add a week. During the holidays, check your finishing deadlines first.
Take a deposit on anything you order in
Note the deposit and the amount on the order, so whoever is at the register on pickup day knows what is left to pay.
Rather someone else kept the list? We track special orders and finishing for needlepoint shops, and let each customer know when the piece is ready.