Backpack

Works with the register and website you already have

Most needlepoint shops run a register at the counter and a website online, and the two rarely agree for long. We work inside the systems you have, connect them to each other and to your books, and keep the counts true to the wall.

Get started in 10 seconds Or start with a free shop checkup

How we start on any platform

  1. Look at what you have

    We review your register, website and books together and find where the counts and the money stop matching.

  2. Fix the catalog

    Canvases, mesh sizes, threads and designers get one clear structure, applied across every product.

  3. Keep it running

    We stay on as your back office, with support Monday to Friday, 6am to 6pm Pacific, and a reply within one business day.

Questions shop owners ask

Do we have to change systems to work with you?

No. We start inside whatever your shop uses today. Most shops need their current setup cleaned up and looked after, not replaced.

What if our register and website are on different platforms?

That is common, and it is the most usual reason counts drift. We connect the two so a sale in one comes off the other, and build the link ourselves when nothing ready made fits.

Can you tell us if we are on the wrong platform?

Yes. If something else would serve your shop better, we will say so and explain the tradeoffs. If you decide to move, we plan and run the move with you.

Let's get your time back.

Pick a time that works. We'll show you what we would take off your plate first.

Opening the calendar.

Or open it on Cal.com

Or write to team@backpackops.com. We reply within one business day.