Wix lets you change your shop's website yourself, any time, and owners like that. After a few years the freedom often leaves a site with old pages, heavy photos and a store that does not match the shelves. We tidy it up and keep it in step with your register.
Wix covers a lot on its own. A needlepoint shop needs it to carry a big catalog, take orders for canvases you do not have yet, and agree with the counter.
If you ring up in store sales on a separate register, Wix only knows about online orders. Canvases that sell at the counter stay live on the site until someone remembers to mark them sold.
We connect your register to your Wix store so counts move on their own, or build the link where nothing ready made fits. Then we reconcile both against the wall.
Wix product options handle mesh sizes well when each option has its own price, stock and SKU. Older listings often have one price for every version, or the mesh size typed into the description.
We rebuild canvas listings so each mesh is a real option with its own price, count and SKU, and the designer is recorded on every product.
Large thread catalogs are tedious to manage product by product. Shops either skip threads online or let the counts drift until nobody trusts them.
We load and update threads in bulk from one clean list, organized by line and color number, and keep the counts tied to what sells at the counter.
Most stitchers will meet your site on a phone. Big photo files, old pages and stacked apps make a Wix site slow, and slow sites lose both orders and search ranking.
Our IT team trims what slows the site down, sizes your canvas photos properly and tidies the pages, so new arrivals load fast and are easy to find in search.
A deposit taken at the counter and a canvas requested through your site end up tracked in different places, if they are tracked at all.
We keep one tracker for special orders and finishing with designer, mesh, deposit and dates. When a canvas arrives, the customer hears from you that day.
Wix applies the tax settings you choose. If they were set when you only sold in your own state, they may be out of date now, and filing is still a separate job.
We review where you sell, keep your settings matched to your registrations and update them as your orders spread. Sales tax compliance is part of our bookkeeping, with a CPA when needed.
Wix can send email and collect reviews, but someone still has to write the emails and ask for the reviews. In a busy shop that someone is usually the owner, late at night.
We write and send your newsletters and new arrival notes, answer the replies and ask happy customers for reviews. You read the results instead of writing the emails.
Designer reporting needs the designer recorded on every product, and it needs in store sales counted too. Most Wix shops have neither in one place.
We record designers consistently, combine online and counter sales, and send a monthly report by designer before you plan your market buying.
Not sure where your Wix setup stands? The free shop checkup comes back with a website audit within 24 hours.
Wix holds your website and your online orders. We link it to the counter and the rest of the back office.
This is your back office operating system. Use only what you need. If you want bookkeeping and email but not the website, that is a plan.
No. If Wix works for your shop, we work inside it. Most shops need the setup they already have cleaned up and looked after, not replaced.
Yes. You keep full access and can change anything you like. We handle the parts you would rather not, and tidy up after edits if something breaks.
Yes. If a different register or website would fit your shop better than Wix, we will tell you plainly and explain why. If you decide to move, we plan it with you, bring over your products and customers, and check the counts against your shelves before the old system is turned off.
Every plan is built around the shop, so there is no public price. You only pay for the parts you use. It is month to month, you can pause anytime, and the first 30 days come with a full refund.
Pick a time that works. We'll show you what we would take off your plate first.
Opening the calendar.
Or open it on Cal.comOr write to team@backpackops.com. We reply within one business day.